Social Media Service Terms
Effective September 19, 2026 · Social Essentials and Social Plus
These terms describe the social media service purchased from JRL Works. By accepting them at checkout, you agree to the selected package, recurring billing and responsibilities below. These terms do not change the separate Google Reviews & Profile Care offer.
1. Your monthly package
Social Essentials — $299 USD per month: 8 original posts, consisting of 6 single-image posts and 2 carousels of 3–5 slides; captions, light photo cleanup, branded layouts, scheduling, one monthly approval batch with one consolidated revision round, and a brief monthly performance summary. Comment monitoring is not included.
Social Plus — $599 USD per month: 12 original posts, consisting of 9 single-image posts and 3 carousels of 3–5 slides; 4 Stories adapted from existing posts; captions, light photo cleanup, branded layouts and scheduling; monthly planning around a priority service or seasonal offer; two approval batches with one consolidated revision round each; a performance summary with recommendations; an optional 20-minute monthly check-in; and the limited comment service described below.
Each plan covers one business, one Facebook page and one Instagram account. Original content is shared or adapted for both platforms; the allowance is not doubled per platform. A carousel counts as one post. The four Plus Stories are four adapted content pieces shared to the connected platforms where supported, not four additional original posts per platform. Counts apply per monthly billing period. Weekly posting descriptions are approximate; longer calendar months do not increase the allowance.
2. Payment, renewal and cancellation
The first payment is due at signup. The subscription renews automatically each month at the selected rate until canceled. There is no social media free trial. Your first month includes onboarding, planning and production; payment does not mean content will be posted immediately.
To cancel, email Joseph@JRLworks.me before your next renewal. Cancellation takes effect at the end of the paid billing period and stops future renewals. Contact Joseph at (207) 664-9983 if you need help. For billing errors, refund requests or a service problem, contact the same email so we can review and resolve it. Nothing in these terms limits any rights or remedies required by applicable law.
3. Onboarding and the first content batch
- We review your website and existing social pages, identify your branding, voice and services, and ask you to confirm or correct those details.
- We send a shared Google Drive folder for photos, videos, completed work, before-and-after images, logos, preferred styles and business information. Please add brief descriptions explaining what each project or image shows, relevant dates and any usage restrictions.
- We provide secure instructions for connecting your social accounts. You sign in directly through the social platform and authorize publishing access. JRL Works never receives or stores your social-media passwords. Do not upload passwords to the shared folder.
- Once required materials, business details and account permissions are ready, we confirm the first-batch schedule, prepare drafts and request your approval. Publishing begins after approval.
Onboarding is a coordinated service process, not instant fulfillment. Folder delivery and account setup are arranged by JRL Works after purchase. We will confirm the production schedule during onboarding rather than promise an unconfirmed delivery date.
4. Client materials, access and approval
You provide accurate business information, usable content, required account permissions and timely feedback from one designated approver. You confirm that you own or have permission to use supplied photos, videos, logos, testimonials and other material, including permission from identifiable people where required. Tell us about confidential information and anything that must not be published.
We may reuse suitable supplied material and verified business knowledge across distinct content topics. You do not need a new photo for every post. We will not invent completed projects, customer testimonials or business claims.
Each included revision round is one consolidated set of changes to the submitted batch within the agreed scope. New concepts, additional posts or substantial work beyond that scope require a separate agreement. No content is published without your approval. Please review names, prices, offers, facts and permissions before approving.
Client delays in content, access, feedback or approval may delay production or publishing without postponing the billing date. If social authorization expires or is revoked, publishing pauses until it is restored; this does not itself cancel the subscription. Contact us promptly to agree on next steps when a delay affects your schedule.
5. Social Plus comment monitoring
We check comments on the managed Facebook and Instagram accounts three times per week, with up to 45 minutes total monitoring and handling per monthly billing period. This is scheduled coverage, not daily, continuous, emergency or instant-response coverage. We answer straightforward questions using business information or FAQs you have approved, and flag inquiries, complaints or questions needing your judgment.
You remain responsible for sales follow-up, job quotes, booking decisions, complaints and sensitive matters. Private messages and inbox management are not included. If activity approaches the included time allowance, we will notify you and discuss additional coverage; extra charges require your agreement.
6. Exclusions and results
Neither plan includes onsite photography, video shoots, reels or video editing, paid advertising management or ad spend, private-message handling, continuous community management, extra accounts, or additional original posts unless separately agreed. Supplied video may inform planning but does not create an included video-production entitlement.
We commit to the agreed work, not a guaranteed number of followers, views, leads, bookings or sales. Platform algorithms, outages, account restrictions and available client material can affect delivery and results. Facebook, Instagram, Google Drive and Stripe are third-party services with their own terms.
7. Content handling and tools
We use the information and content you provide to deliver your service, using tools such as Google Drive and social publishing software. Authorized connections grant permissions needed to manage the service without sharing your social passwords. AI-assisted tools may help draft or prepare content; JRL Works reviews the work and you approve it before publication. Avoid uploading unnecessary sensitive personal information. You retain ownership of the materials you supply.
8. Questions and changes
Contact Joseph@JRLworks.me about onboarding, access, approvals, billing or cancellation. Work or charges beyond the purchased package require a separate agreement. Material package or pricing changes will be communicated before taking effect, with the opportunity to cancel before the applicable renewal.